For more than sixteen years, Ryan has been offering unsurpassed
expertise, knowledge and service in all areas of pool management
to homeowners, commercial institutions and businesses throughout
the Coachella Valley. In the early 1990s, Ryan started a small
pool service company and enjoyed the many benefits of having his
own business. However, he astutely recognized that his knowledge
base hadn't reached the level of his enthusiasm for providing
clients with the highest degree of service.
Ryan made the wise choice of joining a national pool builder
in the San Diego area and proceeded to gain invaluable experience
and skill in all areas of pool building; from initial design to
mechanical, plumbing and electrical needs, material, concrete
and rock selection and the most important and fragile area of
expert pool management, water chemistry.
After a number of years with the national pool builder, Ryan
returned to the Coachella Valley to work for the area's largest
pool service company where he quickly became a regional manager,
overseeing more than twenty technicians and honed his abilities
in scheduling logistics, repair management and the delivery of
exceptional customer service.
With this earned and acquired skill and experience and with the
confidence that he now possessed all that was required, in 1999,
Ryan started his own pool management company, ALGAE T.K.O. Since
that day, ALGAE T.K.O. impressively and steadily gained hundreds
of new clients and became known as one of the top companies in
the Coachella Valley. Year over year, primarily through referrals
from happy and enthusiastic existing clients, and with a commitment
and pledge to providing a professional and incomparable service,
ALGAE T.K.O. became the Pool Management Company Ryan always dreamed
it could be.
With a solid base of existing customers and an impeccable record
of performance, Ryan set his sights on taking the company to the
next level but understood that future growth required additional
management horsepower and business development energies beyond
a single owner's time and capabilities. Three years ago, Ryan
met Rob Thornton and after much discussion, the two established
a new pool service company, Coastal Clear Pools and set off to
become the premier pools service company in the Coachella Valley.
Originally from Vancouver, Canada, Rob has lived in Southern
California for fifteen years, the last three in La Quinta. Rob's
business career has been wide and varied, successfully starting
and building a number of small to mid size companies in Canada
and the Western United States. These businesses have ranged from
real estate development to retail to distribution and services.
Throughout Rob's business career, his focus and attention has
always been on the customer. A philosophy of ensuring a positive
customer experience should be the driving force of every successful
company and Rob, recognizing that Ryan shared these goals, became
interested in Ryan's business from the very beginning.
Initially, Rob met Ryan when seeking a new pool service company
at his home in La Quinta. After using a number of different companies
over a number of months with dissatisfying results, Rob invited
six new and different pool companies to his home to "bid' for
the business. Incredibly impressed with Ryan's rapid response,
professional conduct, wealth of knowledge and valued pricing,
it quickly became obvious who was going to get the job.
Rob became further impressed with Ryan in the subsequent months
due to his pro-active communication, follow up, consistency of
work performance and attention to detail. Over a period of months,
Rob and Ryan had numerous conversations and the subject of Ryan's
goals and Rob's successful business experience were discussed,
ultimately resulting in the decision to start a new company with
a new name, Coastal Clear Pools and a goal of becoming the leading
pool service company in the Coachella Valley.
With Ryan in the field, Rob uses his executive and entrepreneurial
experience to manage the administrative functions for the company
as well as marketing and business development efforts. Remaining
true to his philosophy, Rob is committed to ensuring a positive
customer experience and is the direct link for all clients and
their customer service needs.